The Retail Associate is tasked with processing donations, maintaining and organizing work areas, leading volunteers and supporting retail operations of The Habitat Store with superior customer service and professionalism. This is a part-time, seasonal position requiring working on a Tuesday – Saturday schedule during the months of April – August to assist with a higher volume of patrons to the store .
DUTIES AND RESPONSIBILITIES
- Screen community member drop-off donations for acceptability and unload professionally and efficiently.
- Ensure donation processing systems are implemented and items are prepared for display.
- Load customer purchases safely and professionally.
- Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience.
- Work with Warehouse Coordinator, Volunteer Coordinator & Store Manager to plan/implement daily volunteer tasks and ensure positive volunteer experience.
- Effectively train and supervise volunteers and volunteer groups.
- Maintain exceptionally clean store and warehouse through sweeping, proper merchandising, and diligent attention to housekeeping.
- Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times with input from Store Assistant Manager or Operations Manager.
- Make miscellaneous repairs to damaged but valuable donations.
- Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers.
- Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers.
- Adhere to all store policies and procedures.
- Perform other duties as assigned by Warehouse Coordinator, Store Manager or Operations Manager.